Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and mobile apps.

The Information We Collect

This notice applies to all information collected or submitted on the StoryTruck website or mobile apps. If you desire to have access to certain restricted sections of the Service, you will be required to become a registered user, and to submit certain personally identifiable information to StoryTruck. Personally identifiable information that we may collect in such instances may include your full user name, password, email address, address, date of birth, gender and credit card information. Alternatively, you may open and access an account using your Facebook id but this requires you to consent to Facebook sharing certain information with us. Children under the age of 13 are not permitted to open an account, but must have a parent or guardian open an account which they can then use.

The Way We Use Information

If you contact us by email through our website or apps, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message, to respond to you.We may use your email address or contact information to provide you with promotional information and product or purchase related information.

The following types of messages come under the "Promotional message" category. If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications.

  1. Sales
  2. Discounts
  3. Group buying
  4. Bundling
  5. Contests designed to drive book sales

The following types of messages come under the "Product information" category.

  1. Welcome messages
  2. Information about purchase transactions including receipts
  3. Customer support communications
  4. Updates about our offerings, including product-related notifications about new or modified content, features, etc.
  5. Notifications about your friend's requests and activities

We use non-identifying and aggregate information to better design our website and apps. For example, we will use the aggregate data to infer that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we do not collect anything that could be used to identify those individuals.

Information Sharing And Disclosure

Service Providers

We may engage certain trusted third parties to perform functions and provide Service to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, and direct marketing campaigns. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such Service.

Compliance with Laws and Law Enforcement

StoryTruck cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of StoryTruck or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

Business Transfers

StoryTruck may sell, transfer or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

Our Commitment To Data Security

We use commercially reasonable efforts to safeguard your personal information, including the transmission of your personal information from your computer to our computers. When you place orders or access your personal information, we offer the use of a secure server, but only to the extent you do not disable or deselect the secure server method and your browser supports such functionality. For example, all credit card information you supply is automatically set to be transmitted via Secure Socket Layer (SSL) technology. However, we cannot guarantee that the security measures will not be compromised or that your personal information will remain secure under all circumstances.

Our Commitment To Children's Privacy

Only users over 13 years old can register on our site or apps. By requiring our users to provide their date of birth during registration, we ensure that we don't knowingly collect any information from children and are in compliant with United States Children's Online Privacy Protection Act.

How To Contact Us

You may send us an email at support@storytruck.com